Support

How to get paid

When do I get paid?
On the day we receive your item we check that it matches up to your description in the morning it arrives and then make your payment in the afternoon on the same day as it arrives.
What payment methods can I choose?
We offer bank transfer, PayPal or Cheque. You select your payment method for your order within your account.
How do I change my payment method?
Please login to your account in the my account section of the website and amend your payment method following the on screen prompts.
I have lost my cheque, can I get it replaced?
Yes, just contact us through the online contact us page giving us your name and order reference number and we will be able to reissue your cheque, the last cheque will be cancelled and trying to bank it will incur charges with your bank.
Where can I cash my cheque?
You can pay the cheque into any UK bank account it usually takes 3-5 working days to clear in your account.